Q 2.What are some Current Accreditations and Certifications?
AISO9001; HALA; Dangerous Chemicals Business License
Q 3.List all countries to which you currently supply product :
AEurope, America, Middle East, Asia.
Q 4.How do you handle an unhappy customer?
AFirst, we put ourselves in their shoes and listen to what has transpired. Second, we attempt to figure out and rectify how the problem occurred. Third, we will do our best to resolve the problem, and assure them that this issue will not be repeated. Finally, the customer will always be treated with dignity and respect, provided an apology, and a thank you for their business.
Q 5.Does your company guarantee the quality of your products?
AYes!
Q 6.What is your sampling plan?
AWe will conduct sample inspection before each batch of products is shipped.
Q 7.What makes you different from your key competitors?
AVery High degree of reliability and predictability, well above average service. Our customers have told us we are very easy to work with, which is highly unique these days!